Very unsatisfactory
Really discouraging. Support service is not all that of good use along with truth gave me unsuitable pointers from the a vital section. Very terrible full clarity/revelation concerning the our very own car finance. We’re going to not using Golden1 having anything later on. There are numerous other choices out there with the same products and better (and you can appropriate) customer service.
My car loan is determined are paid in full this few days with the . My personal harmony is lower than my fee. Not only can the regular total amount getting withdrawn and you can used for the quicker-than simply equilibrium, but I additionally couldn’t remove upcoming repayments in the place of entering a financial branch and you may canceling new repayments. Upon entering the branch, I was confronted by a shorter-than-skilled bank personnel. That it worker had no tip how-to submit the new cancelation document and if to make the document effective. She asked Me personally! It was perhaps not a comforting experience and i would-be closing all-golden You to accounts as soon as my vehicle title was acquired.
Hi Sonya, i regret to listen to that you are running into this dilemma out of their car loan commission. We should explore a resolution along with you and permit you to receive in contact with all of our affiliate supporters party right here:
Golden step 1 customer service
Actually titled bc my personal card is actually refuted and you will no one explained that my cards is declined otherwise Closed my account is actually closed due to an excellent forty$- commission i’d to settle that was fine but still exactly what the f–k? No body told me shi once i titled which old man on cellular telephone was being rude and ridiculous i didn’t such as for instance his adittude one section he wasn’t useful after all. New even worse found worse he lied and you will said i will open up reopen my membership but then when i ask in order to reclarify thus i produces sure it’s still suitable facts which i you need.. and i also can invariably obtain the assist which i You would like he desires state oh no you cannot reopen ur lender u have to go when you look at the and also have an alternate card Golden step one excite progress CS!
I can’t appreciate this people manage…
I can’t understand why somebody would always financial right here unless its very smoother. Brand new incompetency level of some of their employees is actually astonishing, hence Wonderful That doesn’t search worried about. I can’t recommend it lender.
Recently had an auto loan thru Golden…
Has just got an auto loan thru Fantastic You to. Yet not I have maybe not been able to relationship to my Fidelity membership to manufacture a fees. Named Fidelity who said the latest routing amount has been denied. Entitled Wonderful One to no one to indeed there generally seems to know any single thing about precisely how ETF really works. Following experimented with the opposite and you may link off G1 so you can Fidelity. Were able to validate the link through try dumps – but when I make an effort to transfer money it gives an error. They really do not want us to have the ability to build a good commission! Never really had this issue speaing frankly about Patelco having my personal almost every other vehicle mortgage. My personal biggest problem is the decreased help, knowledge from the Oklahoma personal loans bad credit online G1 end.
Refused to possess debt consolidation reduction loan
Rejected getting debt consolidating loan, after 10+years , credit score good, income in order to personal debt racial good, you should never bank with fantastic 1, loyalty means absolutely nothing to them.
Crappy tech, a good support service
Their website & applications are not the newest friendliest to use, however, any moment I’ve had a problem, they’re very receptive. Full, its among the best banking companies/credit unions online.