Extremely discouraging
Very discouraging. Customer care is not too beneficial plus in reality gave me a bad suggestions at the an important area. Extremely worst overall clearness/revelation concerning our very own auto loan. We shall not playing with Golden1 to have things later on. There are numerous additional options out there with the exact same services better (and you may appropriate) customer care.
My personal auto loan is decided is paid-in full it month into . My personal balance are lower than my personal percentage. Not only can the typical complete number end up being withdrawn and you will used towards less-than just harmony, however, I additionally couldn’t dump future costs instead of starting a bank branch and you can canceling the new payments. On entering the department, I became confronted with a reduced-than-skilled bank staff. This staff had no tip ideas on how to complete the brand new cancelation document while to really make the document effective. She asked Myself! It was maybe not a comforting sense and i will be closure all-golden You to definitely membership the moment my vehicle title is gotten.
Hi Sonya, i feel dissapointed about to listen that you will be running into this matter away from your own car loan percentage. We would like to speak about a resolution along with you and invite you to get touching the user advocates cluster right here:
Golden step 1 customer service
Literally titled bc my personal credit try refused and you can no-one said you to definitely my personal card is actually refuted or Closed my personal membership try closed because of a forty$- fee i got to repay that was fine yet still exactly what the f–k? Not one person said shi once we entitled it old-man into the mobile phone was being rude and ridiculous i did not instance his adittude you to bit the guy was not useful after all. The bad came to tough he lied and you can told you i will open reopen my personal account but then once i ask so you can reclarify and so i can make sure it is still the best details which i you want.. and i also can still have the let that we You would like the guy really wants to say oh no you cannot reopen ur financial you have to go in the and also a unique cards Wonderful 1 please improve CS!
I am unable to understand why anybody perform…
I am unable to understand this some body would desire lender here unless its awesome convenient. The fresh new incompetency level of some of their workers try brilliant, hence Fantastic You to definitely will not have a look concerned about. I can’t recommend this bank.
Has just got a car loan via Wonderful…
Has just got a car loan through Fantastic You to. Yet not I’ve not were able to relationship to my Fidelity account to make a payment. Named Fidelity exactly who informed me brand new routing count has been declined. Entitled Golden You to no that here seems to know any thing precisely how ETF performs. After that attempted the opposite and you may link from G1 to Fidelity. Were able to verify the web link via sample dumps – nevertheless when I just be sure to import financing it gives an error. They actually wouldn’t like us to manage to build a fee! Never really had this matter speaing frankly about Patelco for my personal almost every other vehicle loan. My personal greatest ailment ‘s the diminished assistance, training at the G1 end.
Refused to have debt consolidation loan
Refused getting debt consolidation financing, shortly after 10+many years , credit history okay, money in order to obligations racial great, cannot financial that have wonderful step one, respect setting absolutely nothing to them.
Crappy tech, a good customer service
Their site & apps commonly the fresh new friendliest to make use of, but at any time I have had problematic, these include most responsive. Complete, it’s among the best banks/borrowing unions around.