Really unsatisfying

Extremely discouraging. Support service is not all that beneficial plus in fact gave me not the right recommendations in the an important area. Really poor complete clearness/disclosure about the our auto loan. We’re going to never be having fun with Golden1 to have one thing in the future. There are plenty of other available choices available with similar products and most useful (and you may real) support service.

My car loan is decided to-be paid-in full so it few days into . My personal harmony is actually below my fee. Not only will the regular total count getting taken and you will applied on smaller-than just balance, but I also cannot remove coming repayments versus entering a lender branch and you will canceling the fresh new costs. Abreast of going into the part, I became confronted by a reduced-than-skilled financial personnel. It staff didn’t come with suggestion how to fill out the new cancelation file if in case to really make the document productive. She requested Me! This is maybe not a soothing sense and i would be closing all golden You to definitely levels the moment my car name are received.

Hi Sonya, we feel dissapointed about to listen that you are running into this problem of your own car loan fee. You want to discuss a resolution along with you and enable you to get in contact with our user supporters group right here:

Golden 1 support service

Practically titled bc my personal card are denied and you will no-one told me that my personal credit try refused or Signed my membership are finalized due to a beneficial forty$- payment i got to settle which had been okay but nonetheless exactly what the f–k? No one said shi once i named that it old-man on the mobile was being impolite and pathetic i didn’t for example their adittude you to portion the guy was not useful after all. This new worse found worse he lied and told you i am able to open reopen my personal membership then again when i ask in order to reclarify therefore i produces yes it’s still best details which i need.. and i also can invariably get the let which i You need he wants to state oh no you can not reopen ur financial you have to go into the and have now an alternate card Wonderful step 1 excite progress CS!

I can not appreciate this somebody would…

I can’t understand this somebody do want to lender here unless of course it is extremely smoother. The brand new incompetency quantity of a few of their workers are excellent, and therefore Golden You to cannot check concerned with. I am unable to recommend which bank.

Has just got an auto loan through Golden…

Recently had a car loan thru Wonderful One. not I have perhaps not been able to relationship to my Fidelity accounts in order to make a cost. Entitled Fidelity who told me the fresh new navigation matter is being denied. Titled Golden One to no one to there appears to know anything precisely how ETF works. Following experimented with the reverse and you may connect regarding G1 in order to Fidelity. Been able to verify the hyperlink via test places – but when We attempt to transfer finance it gives an error https://clickcashadvance.com/payday-loans-ga/. They really do not want me to be able to generate an effective fee! Never ever had this problem talking about Patelco for my personal other auto loan. My most significant issue is the not enough assistance, knowledge during the G1 avoid.

Denied having debt consolidation reduction mortgage

Refuted to have debt consolidation reduction mortgage, just after 10+years , credit score good, income to financial obligation racial okay, you should never lender that have golden step one, support function nothing to all of them.

Crappy technology, a good customer support

Their site & applications are not the friendliest to use, but any time I’ve had a problem, they have been extremely receptive. Total, it’s among the best banking institutions/borrowing from the bank unions nowadays.